Returns & Claims Policy
All sales are final and not subject to refund. In certain cases, merchandise exchanges or store credit may be issued at our discretion.
Damage Claims & Return Requests
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Claims for damaged items must be made within 14 days of receiving the merchandise.
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All return requests must be submitted in writing to: returns@blueblushclothing.com
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Upon review, an RMA (Return Merchandise Authorization) number will be issued. This RMA number must be clearly visible on the return box.
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All approved returns must be shipped back to our warehouse within 2 weeks of authorization.
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Returns sent without prior written authorization will not be accepted.
Return Conditions
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Returns must be sent in original packaging. A 20% restocking fee will apply to items not returned in their original packaging.
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Customers may be responsible for return shipping costs, depending on the nature of the claim.
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All credit memos will be issued only after products have been received and inspected by our Returns Department — no exceptions.
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Credit memos will be automatically applied to your next invoice and are valid for 365 days from the date of issue.
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A digital copy of your credit memo will be emailed to you. We recommend keeping this for your records.
Additional Policies
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A $25.00 charge will apply for any returned checks.
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Credit will be issued in the form of a store credit only — no cash or card refunds will be provided.
For any questions or to file a claim, please contact our Returns Department at:
returns@blueblushclothing.com